Who we are
This website is operated by Vince Joyn (vincejoyn.com). We provide content, resources, and services related to SEO systems, content marketing, and local search for home service contractors and agencies.
If you have any questions about this policy, contact us at info@vincejoyn.com.
What information we collect
We collect information in two ways — information you give us directly, and information collected automatically when you visit the site.
Information you provide directly:
- Your name and email address if you book a strategy session or contact us
- Any information you share when joining Local SEO Skool (managed by Skool — see their privacy policy at skool.com)
- Payment information if you purchase a service (processed by third-party payment providers — we do not store card details)
Information collected automatically:
- Pages visited and time spent on the site (via Google Analytics, if enabled)
- Your approximate location, browser type, and device type
- The page or search that referred you to vincejoyn.com
How we use your information
- To respond to enquiries and fulfil services you've requested
- To send updates or resources if you've opted in to email communications
- To understand how the site is used so we can improve it
- To process bookings and payments for services
We do not sell your personal information to third parties. We do not use your data for advertising on other platforms.
Cookies
This site uses cookies — small text files stored in your browser — to remember your preferences and understand how visitors use the site. Cookies we may use include:
- Analytics cookies — Google Analytics uses cookies to track page visits and session data anonymously
- Functional cookies — used to remember preferences like language or display settings
You can disable cookies in your browser settings at any time. Disabling cookies may affect some functionality of the site.
Third-party services
This site links to and integrates with third-party services. Each has its own privacy policy which governs how they handle your data:
- Skool (Local SEO Skool membership) — skool.com/privacy
- Instaperf (booking and client management) — instaperfclients.com
- Google Analytics — policies.google.com/privacy
- Google Fonts — fonts.google.com (loaded on page render)
Data retention
We retain personal data only for as long as necessary to provide the service or fulfil the purpose for which it was collected. Enquiry and booking data is retained for up to 24 months. You can request deletion of your data at any time by emailing info@vincejoyn.com.
Your rights
Depending on where you are located, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact info@vincejoyn.com. We will respond within 30 days.
Children's privacy
This site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it promptly.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we update the "Last updated" date at the top of this page. Continued use of the site after any changes constitutes acceptance of the updated policy.
Questions? Email info@vincejoyn.com and we'll get back to you within two business days.